I defintely agree with what you said Aaron. It makes it much easier to find a solution when we have all the variables.

However, don't let us vendors off the hook too easy. A partnership between the rider and a specialist is defintely a two way street. It's up to us to ask you the correct questions in order for you to give us the information we need to know for the solution. Especially with the new riders that don't have much experience. Some riders really don't know much about the bikes they are riding other than what model it is.

The best price if advice I can give is for the riders to be proactive and learn/set up your bikes BEFORE you get to the track. Understanding how the changes of sag, trail, damping, tire compounds, tire pressure and track/ambient temperatures (yes, that can affect suspension) etc, changes the personality of your race bike will be very beneficial to your race program! It's better to know these variables before the race and not after. Also, what might work at HPR might not (and probably won't) work at PPIR.

If you haven't already, it might be a good idea (after you learned the track and your lines) to purposely change a setting (damping, tire pressure, ride height etc.) to an extreme opposite and use a couple practice laps to (safely) feel what that change feels like and how you can exploit that knowledge for power in the future.

To echo what Aaron said, us vendors are here for you guys and gals. You pay enough money for the race parts you ride on and deserve to have the support at the track that come along with those parts. It only helps both parties to get to the source of the problem quickly and effectively.

Have a great season!