Tuneboy Experience Update

[amiller6786]

Hi Folks,

To save others my current headache, I'd like to warn my fellow racers that doing business with Tuneboy is ill-advised. In my personal experience, they were more than happy to take my money, but more than a month after placing my order, no parts in hand, and absolutely 0 responses from them in my attempts to figure out what's going on. The originally quoted ship time was 'a litttle more' than 7-10 business days, order was placed on April 22, been trying to reach them since May 12 to figure out what's going on, complete radio silence from them, finally May 27, I had to open a dispute with my credit card company to get my money back. I highly recommend folks stay away from Tuneboy.

[amiller6786]

UPDATE:

Eventually, Wayne at Tuneboy did finally get back to me with a reasonable explanation for the long delay, and the product did finally come in today so I made sure the credit card dispute was retracted. The initial communication response time of over 2 weeks has also been much better over the last week or so, which has made it a lot easier to sort this fiasco out. I can't say much about the product itself yet, or the ongoing support for it, but I can say that, in this situation, Tuneboy rectified things to my satisfaction to the point where I'd no longer be hesitant to buy something from them down the line.

[Fastt Racing]

Which model motorcycle are you looking to use your tuneboy on? I have a bit of experience with the Triumph stuff, which I've heard people inclined to Tuneboy before, so reach out if you have questions about that?

[amiller6786]

It's being used on a Ducati 848 EVO. Now that I'm done with race fairings, safety wire, timing belts, routine maintenance, exhaust valve delete etc etc... I did finally get to messing around with tuning yesterday. Accessing and reflashing the ECU are all pretty straightforward. I haven't messed around with data logging yet, but that seems easy too, as does altering base maps. My hang up now is that I don't know where to run the signal wires from my wideband controller so that Tuneboy can read and process the signal. It's commonly done, Tuneboy sells a kit for it, but they were sold out and Wayne said the kit was a generic LC-2 that goes to the stock harness. He told me where to wire it in to get power, but not where to run the signal wires. My guess is that I run the signal wire to the stock narrowband O2 sensor signal lead wire rather than directly to the OBD2 harness used by the Tuneboy kit, but I don't know that for sure.

If anyone knows the answer to that I can start data logging my AFR and adjusting the fuel tables. Anyone wired in a wideband controller with Tuneboy software before WITHOUT the WiFi tuneboy controller?